SHIPPING & DELIVERY

At Beyond The Aisle, products may be available as Ready to Ship or Available to Order. Delivery timelines vary depending on the product's availability status.

READY TO SHIP

Ready to Ship items are currently available with us in Malaysia.

Orders are typically prepared and dispatched within 1–3 working days, excluding weekends and public holidays.

AVAILABLE TO ORDER

Available to Order items are sourced after your order is placed.

Estimated arrival to Malaysia is typically 14–30 working days, depending on the retailer, country of origin, international shipping, customs clearance and other circumstances beyond our control.

Estimated timelines are provided as a guide and are not guaranteed delivery dates.

If your order contains both Ready to Ship and Available to Order items, your order may be shipped together once all items have arrived unless separate delivery arrangements are made.

SHIPPING WITHIN MALAYSIA

Orders are shipped using available courier services which may include J&T Express, GDEX, Pos Malaysia/Pos Laju, or other suitable delivery partners.

Shipping rates are calculated and displayed at checkout based on the available delivery options.

TRACKING

Once your order has been dispatched, tracking information will be provided where available.

Please allow time for the courier's tracking system to update after your parcel has been collected.

INCORRECT SHIPPING ADDRESS

Customers are responsible for ensuring that the shipping information provided at checkout is accurate.

If you notice an error in your shipping address, please contact us as soon as possible before your order is dispatched.

Once an order has been shipped, Beyond The Aisle cannot guarantee that the address can be amended or redirected.

Additional delivery or reshipping charges resulting from an incorrect or incomplete address may be borne by the customer.

DELIVERY DELAYS

International sourcing and local deliveries may occasionally be affected by retailer delays, customs processing, courier disruptions, peak seasons, public holidays or other circumstances beyond our reasonable control.

We will provide updates where relevant and appreciate your understanding should unexpected delays occur.